ContentSquare Outage History

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Pingoru has recorded 56 incidents for ContentSquare: 53 in the last 12 months and 9 in the last 90 days.

Source: status.contentsquare.com

56incidents recorded
53last 12 months
9last 90 days
13 hourstypical duration
Incidents per month
0510AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking ContentSquare in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026311 of 720 (2%)
May 2026630 of 744 (4%)
June 2026947 of 720 (7%)
July 2026525 of 744 (3%)
August 20261238 of 744 (32%)
September 2026717 of 720 (2%)
October 202600 of 514 (0%)

Incidents, newest first

Notice September 25, 2026 some of customers might not able access all Synthetic Monitorings features. – Web Performance

Started Sep 25, 2026, 11:03 AM UTC· resolved Sep 25, 2026, 11:03 AM UTC

  1. resolved Sep 25, 2026, 11:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 24, 2026 Issue affecting Share Zoning Feature 5h 39m Zoning Analysis

Started Sep 24, 2026, 03:11 PM UTC· resolved Sep 24, 2026, 08:50 PM UTC

  1. investigating Sep 24, 2026, 03:11 PM UTC

    We are investigating an issue affecting the Share Zoning feature. Customers may currently be unable to share zoning analyses. We will provide updates as more information becomes available.

  2. resolved Sep 24, 2026, 08:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 22, 2026 Unable to take zoning snapshot within Session Replay 1h 47m Session Replay

Started Sep 22, 2026, 04:05 PM UTC· resolved Sep 22, 2026, 05:52 PM UTC

  1. investigating Sep 22, 2026, 04:05 PM UTC

    Users unable to take Zoning Snapshots within session replay. Our team is currently investigating

  2. resolved Sep 22, 2026, 05:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 22, 2026 CS live users might not able to change criteria in page analyzer 7h 47m CS Live

Started Sep 22, 2026, 09:51 AM UTC· resolved Sep 22, 2026, 05:39 PM UTC

  1. investigating Sep 22, 2026, 09:51 AM UTC

    We are currently investigating this issue.

  2. resolved Sep 22, 2026, 05:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 18, 2026 Revenue Data Discrepancy for Multi-Currency Accounts in AWS EU – Dashboards

Started Sep 18, 2026, 03:18 PM UTC· resolved Sep 18, 2026, 03:18 PM UTC

  1. resolved Sep 18, 2026, 03:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 14, 2026 Error Analysis: Encrypted API Response Details Missing –

Started Sep 14, 2026, 12:57 PM UTC· resolved Sep 14, 2026, 12:57 PM UTC

  1. resolved Sep 14, 2026, 12:57 PM UTC

    Some customers may see missing API response details in Error Analysis when those details are configured to be encrypted. Errors themselves are still being captured.

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Notice September 3, 2026 Unable to save zonings from cs-live on latest chrome version 3h 15m CS Live

Started Sep 03, 2026, 12:28 PM UTC· resolved Sep 03, 2026, 03:43 PM UTC

  1. investigating Sep 03, 2026, 12:28 PM UTC

    We are currently investigating this issue.

  2. identified Sep 03, 2026, 01:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 03, 2026, 03:43 PM UTC

    A new version of CS Live is now available, resolving this issue. Please update to the latest version to apply the fix.

Read the full incident report →

Minor August 4, 2026 External segment integrations unavailable - sync errors and segment creation blocked 9d 21h Dashboards

Started Aug 04, 2026, 12:50 PM UTC· resolved Aug 14, 2026, 10:23 AM UTC

  1. identified Aug 04, 2026, 12:50 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 04, 2026, 04:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 06, 2026, 06:50 AM UTC

    The core issue has been resolved, though minor visual display errors may temporarily persist. We are currently finalizing a UI fix and backfilling missing data from August 2nd–3rd.

  4. monitoring Aug 06, 2026, 12:53 PM UTC

    Core operations have returned to normal. Our team is actively processing a data backfill to restore missing records from August 2nd–3rd.

  5. monitoring Aug 07, 2026, 07:52 AM UTC

    Our team is actively processing a data backfill to restore missing records from August 2nd–3rd.

  6. resolved Aug 14, 2026, 10:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 27, 2026 Unable to create new Zonings or Heatmaps 1h 21m Zoning Analysis

Started Jul 27, 2026, 01:16 PM UTC· resolved Jul 27, 2026, 02:38 PM UTC

  1. investigating Jul 27, 2026, 01:16 PM UTC

    We are currently investigating this issue.

  2. identified Jul 27, 2026, 01:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 27, 2026, 02:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 27, 2026, 02:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 21, 2026 Dashboard date filter not refreshing data on change 1h 41m Dashboards

Started Jul 21, 2026, 02:29 PM UTC· resolved Jul 21, 2026, 04:11 PM UTC

  1. identified Jul 21, 2026, 02:29 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 21, 2026, 04:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 21, 2026, 04:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 15, 2026 App not loading after login 43m Dashboards

Started Jul 15, 2026, 02:35 PM UTC· resolved Jul 15, 2026, 03:19 PM UTC

  1. investigating Jul 15, 2026, 02:35 PM UTC

    We are currently investigating an issue where some users are getting stuck on a blank loading screen after attempting to log in

  2. resolved Jul 15, 2026, 03:19 PM UTC

    This incident has been resolved

Read the full incident report →

Minor July 14, 2026 Impact Module: Analysis Context conditions aren't being carried through when sharing the Impact URL or using the Quantify shortcut 1h 9m Impact

Started Jul 14, 2026, 11:43 AM UTC· resolved Jul 14, 2026, 12:53 PM UTC

  1. investigating Jul 14, 2026, 11:43 AM UTC

    We are currently investigating this issue.

  2. identified Jul 14, 2026, 11:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 14, 2026, 12:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 14, 2026 Weekly Insights | Users getting duplicate alert emails 20h 52m Insights

Started Jul 14, 2026, 11:34 AM UTC· resolved Jul 15, 2026, 08:27 AM UTC

  1. identified Jul 14, 2026, 11:34 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 14, 2026, 11:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 14, 2026, 11:43 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Jul 15, 2026, 08:27 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 15, 2026, 08:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 29, 2026 we experienced a latency data in today for 1 hour (12:25–13:52 UTC), The team is on it and a fix is in progress 8h 30m

Started Jun 29, 2026, 04:17 PM UTC· resolved Jun 30, 2026, 12:47 AM UTC

  1. identified Jun 29, 2026, 04:17 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jun 30, 2026, 12:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 25, 2026 Issue with Mobile Snapshot Rendering 2h 27m Zoning Analysis

Started Jun 25, 2026, 11:31 AM UTC· resolved Jun 25, 2026, 01:59 PM UTC

  1. investigating Jun 25, 2026, 11:31 AM UTC

    Some customers are seeing mobile snapshots fail to load. The issue is isolated to zoning containing a combination of both mobile and desktop snapshots

  2. identified Jun 25, 2026, 11:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 25, 2026, 01:59 PM UTC

    This issue has been resolved

Read the full incident report →

Minor June 22, 2026 Bot view on CS Live isn't loading 18h 16m CS Live

Started Jun 22, 2026, 12:00 PM UTC· resolved Jun 23, 2026, 06:17 AM UTC

  1. identified Jun 22, 2026, 12:00 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 22, 2026, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 23, 2026, 06:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 12, 2026 Delayed Data Processing (EU Azure Infrastructure) 1h 4m Alerts, Zoning Analysis, Session Replay, Impact

Started Jun 12, 2026, 11:21 AM UTC· resolved Jun 12, 2026, 12:26 PM UTC

  1. monitoring Jun 12, 2026, 11:21 AM UTC

    Our data processing infrastructure for European Azure hosted customers is running behind, which is causing inaccuracies in the reporting tools. No data has been lost, and the system should catch up shortly

  2. resolved Jun 12, 2026, 12:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 10, 2026 Platform Accessibility Issues 1h 18m Journey Analysis, Page Comparator, Zoning Analysis, Session Replay and 1 more

Started Jun 10, 2026, 12:04 PM UTC· resolved Jun 10, 2026, 01:23 PM UTC

  1. investigating Jun 10, 2026, 12:04 PM UTC

    We are currently investigating reports of users experiencing difficulties logging in or accessing the platform

  2. monitoring Jun 10, 2026, 12:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 10, 2026, 01:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 10, 2026 Missing VOC Responses 5h 15m Voice of Customer

Started Jun 10, 2026, 09:04 AM UTC· resolved Jun 10, 2026, 02:20 PM UTC

  1. resolved Jun 12, 2026, 09:04 AM UTC

    We experienced a temporary issue where some VOC responses may not have been captured between 12:00 UTC and 14:20 UTC on June 10th. System performance has since returned to normal.

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Minor June 9, 2026 Degraded Geolocation Data Accuracy in Azure East US – Journey Analysis, Page Comparator, Zoning Analysis, Error Analysis

Started Jun 09, 2026, 01:06 PM UTC· resolved Jun 09, 2026, 01:06 PM UTC

  1. resolved Jun 09, 2026, 01:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 5, 2026 Some Shopify customers using legacy pixel methods may not be seeing data collected on sandbox iframes 1h 29m Dashboards, Journey Analysis, Funnel, Zoning Analysis

Started Jun 05, 2026, 01:17 PM UTC· resolved Jun 05, 2026, 02:47 PM UTC

  1. identified Jun 05, 2026, 01:17 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 05, 2026, 02:15 PM UTC

    A fix has been implemented and we are monitoring the results. Please note that Shopify customers who have installed the Contentsquare Shopify Partner App were not impacted. For those customers on legacy Shopify setup we recommend you install the new app and remove your old custom pixel workaround. Please follow the installation guide to switch over (https://docs.contentsquare.com/en/web/#shopify).

  3. resolved Jun 05, 2026, 02:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 2, 2026 Customers with User Lifecycle are experiencing slightly longer-than-normal query times 9h 51m Product Analytics

Started Jun 02, 2026, 09:57 AM UTC· resolved Jun 02, 2026, 07:48 PM UTC

  1. identified Jun 02, 2026, 09:57 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 02, 2026, 03:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 02, 2026, 07:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 28, 2026 Dashboards widgets aren't loading 1h 43m Dashboards

Started May 28, 2026, 07:39 AM UTC· resolved May 28, 2026, 09:23 AM UTC

  1. investigating May 28, 2026, 07:39 AM UTC

    We are currently investigating this issue.

  2. monitoring May 28, 2026, 08:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 28, 2026, 09:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 26, 2026 CS Live may have loading issues 21h 8m Zoning Analysis, CS Live

Started May 26, 2026, 12:38 PM UTC· resolved May 27, 2026, 09:46 AM UTC

  1. investigating May 26, 2026, 12:38 PM UTC

    We are currently investigating this issue.

  2. investigating May 26, 2026, 01:04 PM UTC

    We are continuing to investigate this issue.

  3. identified May 26, 2026, 04:36 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 26, 2026, 06:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 27, 2026, 09:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 26, 2026 Alerts | Users getting duplicate alert emails – Alerts

Started May 26, 2026, 09:41 AM UTC· resolved May 26, 2026, 09:41 AM UTC

  1. resolved May 26, 2026, 09:41 AM UTC

    This incident has been resolved.

Read the full incident report →