ContentSquare incident
Session Replay + Zoning Analysis: Some users are experiencing unplayable pageviews and snapshot loading issues
Minor Vendor's status page →
Resolved after 19 hours 26 minutes, affecting Zoning Analysis and Session Replay, on November 25, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Zoning AnalysisSession Replay
Update timeline
- investigating Nov 25, 2025, 06:24 PM UTC
We are currently investigating reports of unplayable pageviews within Session Replay and snapshots not loading for certain users when creating a new Zone Analysis. Our teams are working to restore full functionality across both areas.
- investigating Nov 26, 2025, 11:03 AM UTC
The Zoning investigation has been resolved and we are continuing to investigate the reports of unplayable pageviews
- monitoring Nov 26, 2025, 12:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 26, 2025, 01:50 PM UTC
This incident has been resolved.
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