ContentSquare incident

Session Replay + Zoning: Some users are unable to create a Zoning from the Session Replay module

Resolved after 1 hour 24 minutes, affecting Zoning Analysis and Session Replay, on December 9, 2025.

identified Dec 09, 2025, 10:33 AM UTC

The issue has been identified and a fix is being implemented.

Started
Dec 09, 2025, 10:05 AM UTC
Resolved
Dec 09, 2025, 11:29 AM UTC
Duration
1h 24m
Detected by Pingoru
Dec 09, 2025, 10:05 AM UTC

Affected components

Zoning AnalysisSession Replay

Update timeline

  1. investigating Dec 09, 2025, 10:05 AM UTC

    We are currently investigating the issue. This only impacts users trying to create a new Zoning from the Session Replay module. Zoning itself is not impacted and can still be created from the zoning and other modules.

  2. identified Dec 09, 2025, 10:33 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 09, 2025, 11:29 AM UTC

    This incident has been resolved.

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