ContentSquare incident

Session Replay + Zoning: Some users are unable to create a Zoning from the Session Replay module

Notice Resolved View vendor source →

ContentSquare experienced a notice incident on December 9, 2025 affecting Zoning Analysis and Session Replay, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2025, 10:05 AM UTC
Resolved
Dec 09, 2025, 11:29 AM UTC
Duration
1h 24m
Detected by Pingoru
Dec 09, 2025, 10:05 AM UTC

Affected components

Zoning AnalysisSession Replay

Update timeline

  1. investigating Dec 09, 2025, 10:05 AM UTC

    We are currently investigating the issue. This only impacts users trying to create a new Zoning from the Session Replay module. Zoning itself is not impacted and can still be created from the zoning and other modules.

  2. identified Dec 09, 2025, 10:33 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 09, 2025, 11:29 AM UTC

    This incident has been resolved.