ContentSquare incident

Live Screenshot Unavailable in Mobile View Zoning (Web Project)

Resolved after 3 hours 55 minutes, affecting Zoning Analysis, on April 17, 2026.

investigating Apr 17, 2026, 09:09 AM UTC

We are currently investigating an issue affecting Mobile View Zoning for Web projects. When attempting to create a new snapshot, the Live Screenshot feature is failing to open the site, preventing users from completing the snapshot creation process.

Started: Apr 17, 2026, 09:09 AM UTC
Resolved: Apr 17, 2026, 01:04 PM UTC
Duration: 3h 55m
Detected by Pingoru: Apr 17, 2026, 09:09 AM UTC

Affected components

Zoning Analysis

Update timeline

investigating Apr 17, 2026, 09:09 AM UTC

We are currently investigating an issue affecting Mobile View Zoning for Web projects. When attempting to create a new snapshot, the Live Screenshot feature is failing to open the site, preventing users from completing the snapshot creation process.
resolved Apr 17, 2026, 01:04 PM UTC

This incident has been resolved.

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