ContentSquare incident

Customers with VoC enabled may be experiencing issues collecting survey results

Resolved after 3 hours 33 minutes, affecting Voice of Customer, on May 11, 2026.

identified May 11, 2026, 02:45 PM UTC

The issue has been identified and a fix is being implemented.

Started
May 11, 2026, 02:44 PM UTC
Resolved
May 11, 2026, 06:18 PM UTC
Duration
3h 33m
Detected by Pingoru
May 11, 2026, 02:44 PM UTC

Affected components

Voice of Customer

Update timeline

  1. monitoring May 11, 2026, 02:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. identified May 11, 2026, 02:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 11, 2026, 06:18 PM UTC

    This incident has been resolved.

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