ContentSquare incident

Unable to upgrade to Growth plan

Resolved after 1 hour 19 minutes, affecting Dashboards, on November 2, 2026.

investigating Nov 02, 2026, 07:38 PM UTC

We are continuing to investigate this issue.

Started
Nov 02, 2026, 06:20 PM UTC
Resolved
Nov 02, 2026, 07:39 PM UTC
Duration
1h 19m
Detected by Pingoru
Nov 02, 2026, 06:20 PM UTC

Affected components

Dashboards

Update timeline

  1. investigating Nov 02, 2026, 06:20 PM UTC

    We are currently investigating reports of users being unable to upgrade their accounts/plans. We apologize for the inconvenience and will provide an update shortly.

  2. investigating Nov 02, 2026, 07:38 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 02, 2026, 07:39 PM UTC

    This incident has been resolved.

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