ContentSquare incident

Some web customers are unable to create screenshots from the Zoning module or see Heatmap data

Resolved after 1 hour 22 minutes, affecting Zoning Analysis, on May 5, 2026.

investigating May 05, 2026, 12:24 PM UTC

We are currently investigating the issue. Mobile customers are not impacted. Screenshots can still be captures from CS Live and Session Replay.

Started
May 05, 2026, 12:24 PM UTC
Resolved
May 05, 2026, 01:46 PM UTC
Duration
1h 22m
Detected by Pingoru
May 05, 2026, 12:24 PM UTC

Affected components

Zoning Analysis

Update timeline

  1. investigating May 05, 2026, 12:24 PM UTC

    We are currently investigating the issue. Mobile customers are not impacted. Screenshots can still be captures from CS Live and Session Replay.

  2. resolved May 05, 2026, 01:46 PM UTC

    This incident has been resolved.

Your product runs on more than ContentSquare

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →