ContentSquare incident

Some web customers are unable to create screenshots from the Zoning module or see Heatmap data

Minor Resolved View vendor source →

ContentSquare experienced a minor incident on May 5, 2026 affecting Zoning Analysis, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 12:24 PM UTC
Resolved
May 05, 2026, 01:46 PM UTC
Duration
1h 22m
Detected by Pingoru
May 05, 2026, 12:24 PM UTC

Affected components

Zoning Analysis

Update timeline

  1. investigating May 05, 2026, 12:24 PM UTC

    We are currently investigating the issue. Mobile customers are not impacted. Screenshots can still be captures from CS Live and Session Replay.

  2. resolved May 05, 2026, 01:46 PM UTC

    This incident has been resolved.