ConnectWise incident

Investigating - SIEM and MDR Reporting

Minor Resolved View vendor source →

ConnectWise experienced a minor incident on April 29, 2026 affecting MDR and SIEM and 1 more component, lasting 18h 48m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 05:53 PM UTC
Resolved
Apr 30, 2026, 12:41 PM UTC
Duration
18h 48m
Detected by Pingoru
Apr 29, 2026, 05:53 PM UTC

Affected components

MDRSIEMx360Sync (All Regions)

Update timeline

  1. investigating Apr 29, 2026, 05:53 PM UTC

    We’re currently seeing issues when accessing SIEM and MDR reports directly from the platform sub‑menu. These reports are accessible via Reports > BrightGauge. Our team is investigating the root cause and will share updates as they become available.