ConnectWise incident

PSA Cloud Latency

Minor Resolved View vendor source →

ConnectWise experienced a minor incident on May 5, 2026 affecting PSA and x360Sync (APAC), lasting 5h 5m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 01:01 AM UTC
Resolved
May 05, 2026, 06:07 AM UTC
Duration
5h 5m
Detected by Pingoru
May 05, 2026, 01:01 AM UTC

Affected components

PSAx360Sync (APAC)

Update timeline

  1. investigating May 05, 2026, 01:01 AM UTC

    We are currently investigating reports of latency issue for PSA Cloud. We will follow up with more information soon.