Concentric Health incident

Temporary database access issue

Resolved after 31 minutes, affecting Clinician application and Patient application, on June 10, 2026.

resolved Jun 10, 2026, 08:43 AM UTC

Analysis of our logs shows that the system was partially degraded between 09:03 and 09:10, with normal service since 09:10. We are investigating for any root cause and will update the incident with any findings.

Started
Jun 10, 2026, 08:11 AM UTC
Resolved
Jun 10, 2026, 08:43 AM UTC
Duration
31m
Detected by Pingoru
Jun 10, 2026, 08:11 AM UTC

Affected components

Clinician applicationPatient application

Update timeline

  1. investigating Jun 10, 2026, 08:11 AM UTC

    We can see that users are seeing errors when attempting to use Concentric, and we are currently investigating. Further updates will be provided when available. Please revert to business continuity plans as appropriate.

  2. monitoring Jun 10, 2026, 08:13 AM UTC

    Concentric appears to be back functioning normally. We will continue to monitor and investigate the root cause.

  3. resolved Jun 10, 2026, 08:43 AM UTC

    Analysis of our logs shows that the system was partially degraded between 09:03 and 09:10, with normal service since 09:10. We are investigating for any root cause and will update the incident with any findings.

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