ComplianceAlpha experienced a major incident on July 1, 2025 affecting Employee Compliance Solution, lasting 8h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Employee Compliance Solution
Update timeline
- investigating Jul 01, 2025, 01:11 PM UTC
We are currently investigating all the issues related to Certifications in Employee Compliance.
- investigating Jul 01, 2025, 03:36 PM UTC
The investigation into the degraded performance and Certifications continues with urgency; any erroneously duplicated certifications have been removed. A further update will be posted in due course
- resolved Jul 01, 2025, 10:00 PM UTC
We're closely monitoring the situation, but this issue should now be mostly resolved. It is expected to be fully resolved and back to working capacity. We'll update again if otherwise.