ComplianceAlpha incident

Editing Broker Account

Major Resolved View vendor source →

ComplianceAlpha experienced a major incident on March 30, 2026 affecting Employee Compliance Solution, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 12:19 PM UTC
Resolved
Mar 31, 2026, 01:40 PM UTC
Duration
1d 1h
Detected by Pingoru
Mar 30, 2026, 12:19 PM UTC

Affected components

Employee Compliance Solution

Update timeline

  1. investigating Mar 30, 2026, 12:19 PM UTC

    Users may experience issues when attempting to edit existing broker accounts. Our team is currently investigating the matter.

  2. identified Mar 30, 2026, 01:50 PM UTC

    The issue affecting the editing of existing broker accounts has been identified, and a solution is currently being prepared.

  3. identified Mar 30, 2026, 07:25 PM UTC

    The issue affecting the editing of existing broker accounts has been resolved, and the fix is now live in production.

  4. monitoring Mar 30, 2026, 07:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 31, 2026, 01:40 PM UTC

    This incident has been resolved.