ComplianceAlpha experienced a minor incident on December 17, 2025 affecting Employee Compliance Solution, lasting 3h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Employee Compliance Solution
Update timeline
- investigating Dec 17, 2025, 03:43 PM UTC
Within Employee Compliance, we are currently experiencing an issue with our vendor when performing searches for ETFs. We are actively engaging with the vendor and working toward a resolution.
- identified Dec 17, 2025, 04:53 PM UTC
Within Employee Compliance, we are currently experiencing an issue with our vendor when selecting ETFs on the ComplianceAlpha UI. This is impacting the following functionality: Requests & Disclosures Transactions Holdings Screening Lists
- monitoring Dec 17, 2025, 07:11 PM UTC
The issue within Employee Compliance related to ETF selections has been resolved.
- resolved Dec 17, 2025, 07:42 PM UTC
This incident has been resolved.