ComplianceAlpha experienced a major incident on May 27, 2026 affecting e-Communications Surveillance & Archive Solution, lasting 2h 10m. The incident has been resolved; the full update timeline is below.
Affected components
e-Communications Surveillance & Archive Solution
Update timeline
- investigating May 27, 2026, 03:48 PM UTC
eComms users in the US region are currently experiencing issues accessing the ComplianceAlpha eComms module. This is under active investigation.
- monitoring May 27, 2026, 05:13 PM UTC
The issue affecting the US region for eComms has now been resolved, and we will continue to monitor the status closely.
- resolved May 27, 2026, 05:59 PM UTC
This incident has been resolved.