ComplianceAlpha incident

eComm module access

Resolved after 2 hours 10 minutes, affecting e-Communications Surveillance & Archive Solution, on May 27, 2026.

monitoring May 27, 2026, 05:13 PM UTC

The issue affecting the US region for eComms has now been resolved, and we will continue to monitor the status closely.

Started
May 27, 2026, 03:48 PM UTC
Resolved
May 27, 2026, 05:59 PM UTC
Duration
2h 10m
Detected by Pingoru
May 27, 2026, 03:48 PM UTC

Affected components

e-Communications Surveillance & Archive Solution

Update timeline

  1. investigating May 27, 2026, 03:48 PM UTC

    eComms users in the US region are currently experiencing issues accessing the ComplianceAlpha eComms module. This is under active investigation.

  2. monitoring May 27, 2026, 05:13 PM UTC

    The issue affecting the US region for eComms has now been resolved, and we will continue to monitor the status closely.

  3. resolved May 27, 2026, 05:59 PM UTC

    This incident has been resolved.

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