Company Central incident

Can not sign in with Internal Server Error (MCER-500)

Resolved after 4 hours 27 minutes, affecting Hire Central, on November 6, 2023.

monitoring Nov 06, 2023, 11:44 PM UTC

We are continuing to monitor for any further issues.

Started
Nov 06, 2023, 11:32 PM UTC
Resolved
Nov 07, 2023, 03:59 AM UTC
Duration
4h 27m
Detected by Pingoru
Nov 06, 2023, 11:32 PM UTC

Affected components

Hire Central

Update timeline

  1. investigating Nov 06, 2023, 11:32 PM UTC

    We are currently investigating this issue

  2. identified Nov 06, 2023, 11:35 PM UTC

    This issue has been identified by OOM on Redis and we are fixing it

  3. monitoring Nov 06, 2023, 11:43 PM UTC

    We fixed the issue and we are monitoring this

  4. monitoring Nov 06, 2023, 11:44 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 07, 2023, 03:59 AM UTC

    This incident has been resolved.

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