Company Central Outage History
Company Central is up right nowPingoru has recorded 19 incidents for Company Central: 0 in the last 12 months and 0 in the last 90 days.
Incidents, newest first
Notice October 23, 2025 Vietnamworks Connection Outage 5d 3h Hire Central
Started Oct 23, 2025, 03:40 AM UTC· resolved Oct 28, 2025, 07:33 AM UTC
- investigating Oct 23, 2025, 03:40 AM UTC
We have identified an issue with the Vietnamworks connection that is preventing affected clients from accessing this service. Our engineering team is actively investigating the root cause. Other services: All other integrations and connections are operating normally.
- identified Oct 23, 2025, 05:01 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 23, 2025, 05:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 28, 2025, 07:33 AM UTC
This incident has been resolved.
Major July 25, 2025 Vulnerability in Microsoft’s one‑click authentication 1h 5m Hire Central, Authorization
Started Jul 25, 2025, 07:00 AM UTC· resolved Jul 25, 2025, 08:06 AM UTC
- identified Jul 25, 2025, 07:00 AM UTC
We’ve identified a series of unauthorized login attempts targeting our Azure AD one‑click SSO flow. These appear to exploit a recently disclosed vulnerability in Microsoft’s one‑click authentication mechanism. What we’re doing: - Immediately disabled the affected one‑click SSO endpoint.
- resolved Jul 25, 2025, 08:06 AM UTC
This incident has been resolved.
Major July 23, 2025 Workspace Registration Issue 43m Authorization
Started Jul 23, 2025, 02:10 PM UTC· resolved Jul 23, 2025, 02:54 PM UTC
- investigating Jul 23, 2025, 02:10 PM UTC
We are currently experiencing an issue that prevents new workspaces from being registered on the Hire Central platform. Existing customers and workspaces remain fully operational. Our team is actively working to resolve the issue and will provide updates shortly. Thank you for your patience.
- identified Jul 23, 2025, 02:31 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 23, 2025, 02:54 PM UTC
This incident has been resolved.
Major June 5, 2025 Data ingestion from the TopCV job portal is currently unavailable 9h 33m Hire Central
Started Jun 05, 2025, 06:07 AM UTC· resolved Jun 05, 2025, 03:41 PM UTC
- investigating Jun 05, 2025, 06:07 AM UTC
We are currently investigating this issue.
- identified Jun 05, 2025, 12:41 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 05, 2025, 03:41 PM UTC
This incident has been resolved.
Critical April 15, 2025 Connection Timeout Issues 44m Hire Central
Started Apr 15, 2025, 07:56 AM UTC· resolved Apr 15, 2025, 08:41 AM UTC
- investigating Apr 15, 2025, 07:56 AM UTC
We are currently experiencing connection timeouts in our infrastructure. Our engineering team is investigating the root cause and working to restore full functionality as soon as possible. We'll keep you updated on progress.
- monitoring Apr 15, 2025, 08:11 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 15, 2025, 08:41 AM UTC
This incident has been resolved.
- postmortem Apr 16, 2025, 04:03 PM UTC
### Summary Between **15:40 PM and 16:43 PM \+08:00**, Hire Central experienced service disruption due to an AWS infrastructure issue. Specifically, AWS reported a power loss event in a single Availability Zone \(`apne1-az4`\) in the Tokyo \(AP-NORTHEAST-1\) region, which impacted connectivity to a subset of EC2 instances. This resulted in: * Temporary unavailability of services hosted in the affected zone * Increased error rates and response time delays for certain API calls and features * Short-term degradation in user experience for some of our customers in the region ### Root Cause According to AWS, the issue stemmed from a **simultaneous interruption of primary and secondary power** to EC2 instances within the impacted zone. This hardware-level event caused affected instances to become unreachable and led to downstream issues in dependent AWS services. ### Mitigation & Resolution AWS engineers were engaged within minutes and worked to restore power and connectivity. By **4:43 AM SGT**, the issue was fully resolved, and our services were stabilized. Our engineering team monitored recovery closely and ensured: * Automated failover and retries were effective for most traffic * Manual restarts were initiated for impacted workloads where necessary * No data loss occurred, and all systems returned to normal performance levels post-recovery ### Preventive Measures While this incident was caused by a rare AWS infrastructure-level fault, we are taking the following steps to strengthen our platform's resilience: * Reviewing and rebalancing workloads across multiple Availability Zones * Increasing failover testing frequency for single-zone failure scenarios * Working with AWS support to assess early warning and hardware monitoring options ### Final Note We sincerely apologize for the inconvenience this incident may have caused. Ensuring high availability and reliability of our services remains our top priority. We appreciate your patience and understanding. For any follow-up concerns or assistance, please feel free to contact our support team. — **Company Central Operations Team**
Major April 14, 2025 Job portal connection issue 17h 53m Hire Central
Started Apr 14, 2025, 08:17 AM UTC· resolved Apr 15, 2025, 02:11 AM UTC
- investigating Apr 14, 2025, 08:17 AM UTC
We're currently experiencing delays in data ingestion from the job portal due to a connection issue. Our team is actively investigating and working to resolve this as soon as possible. We'll provide updates as the situation progresses. Thank you for your patience!
- identified Apr 14, 2025, 01:17 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 14, 2025, 03:24 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 15, 2025, 02:11 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 15, 2025, 02:11 AM UTC
This incident has been resolved.
Notice December 26, 2024 Hire Central performance degraded 1h 39m Hire Central
Started Dec 26, 2024, 07:28 AM UTC· resolved Dec 26, 2024, 09:07 AM UTC
- investigating Dec 26, 2024, 07:28 AM UTC
We are aware of an incident impacting the performance of the Hire Central. An update will be provided soon.
- identified Dec 26, 2024, 08:41 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 26, 2024, 08:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 26, 2024, 09:07 AM UTC
This incident has been resolved.