Commvault incident

Degraded backup performance

Minor Resolved View vendor source →

Commvault experienced a minor incident on April 16, 2026 affecting North Central US and West US and 1 more component, lasting 10d 22h. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 02:33 PM UTC
Resolved
Apr 27, 2026, 01:26 PM UTC
Duration
10d 22h
Detected by Pingoru
Apr 16, 2026, 02:33 PM UTC

Affected components

North Central USWest USEast US2Canada CentralEast USFrance Central

Update timeline

  1. investigating Apr 16, 2026, 02:33 PM UTC

    Some customers may be experiencing degraded backup performance, which could impact backup SLAs. Our engineering team is actively investigating and taking steps to restore full performance.

  2. investigating Apr 17, 2026, 01:23 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 20, 2026, 11:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 27, 2026, 01:26 PM UTC

    This incident has been resolved.