Commusoft incident

Delay in records showing on Job dashboard

Minor Resolved

Commusoft experienced a minor incident on May 7, 2026 affecting UK Datacenters (Web Application), lasting 49m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 08:25 AM UTC
Resolved
May 07, 2026, 09:14 AM UTC
Duration
49m
Detected by Pingoru
May 07, 2026, 08:25 AM UTC

Affected components

UK Datacenters (Web Application)

Update timeline

  1. identified May 07, 2026, 08:25 AM UTC

    We are aware of a delay in records getting updated on the "Jobs" page of the application. We are working to resolve this as soon as possible.

  2. monitoring May 07, 2026, 09:14 AM UTC

    We implemented a fix and are currently monitoring the result. Records created after 9.30am should appear properly and the ones before that might take few hours to come through to Jobs.