Commusoft incident

Delay in Job Views and Reporting

Minor Resolved

Commusoft experienced a minor incident on July 3, 2026 affecting UK Datacenters (Web Application), lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2026, 09:15 AM UTC
Resolved
Jul 03, 2026, 12:39 PM UTC
Duration
3h 24m
Detected by Pingoru
Jul 03, 2026, 09:15 AM UTC

Affected components

UK Datacenters (Web Application)

Update timeline

  1. investigating Jul 03, 2026, 09:15 AM UTC

    We are investigating an issue where there is a delay in data coming into the Job view and the new reporting system.

  2. monitoring Jul 03, 2026, 09:44 AM UTC

    We implemented a fix and are currently monitoring the result. Records should be available in the next 20 minutes.

  3. resolved Jul 03, 2026, 12:39 PM UTC

    This incident has been resolved.