Commusoft experienced a minor incident on October 24, 2024, lasting 49m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 24, 2024, 01:39 PM UTC
We are aware of some slowness particularly around the customer screen, this is due to a third party outage which we are waiting for them to resolve. We will update you when we have more information..
- identified Oct 24, 2024, 01:52 PM UTC
The third party has identified the cause, and they are working to restore normal service as soon as possible, you should begin to see improvements..
- resolved Oct 24, 2024, 02:28 PM UTC
This incident has been resolved..