Commusoft experienced a major incident on August 12, 2026, lasting 7h 47m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Aug 12, 2026, 08:00 AM UTC
We are currently experiencing a partial outage on our phone system. The issue is intermittent and affects both inbound and outbound calls, so you may have trouble getting through to us and we may be unable to call you back. If you cannot reach us by phone, please send us an email or start a chat and we will pick it up there. All other support channels are working as normal. We are investigating and will post updates as soon as we know more..
- resolved Aug 12, 2026, 03:48 PM UTC
This incident has been resolved..