Commio experienced a minor incident on May 26, 2020 affecting Inbound Voice, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 26, 2020, 07:06 PM UTC
We are currently experiencing a service issue that is affecting Caller ID visibility for inbound voice services. We're hard at work on the issue. More details will be provided as we research the issue and understand a resolution timeline. Stay tuned. Send a ticket to [email protected] and monitor service status via: http://status.thinq.com
- investigating May 26, 2020, 08:02 PM UTC
We are continuing to investigate this issue.
- resolved May 26, 2020, 08:04 PM UTC
Our vendor has resolved the intermittent service issue that was affecting Caller ID on inbound voice. We have been monitoring our network and have verified stability. We hope that our transparency shows our commitment to you and all of our partners. Thank you.