Commio incident

Outbound Voice

Major Resolved View vendor source →

Commio experienced a major incident on June 15, 2020 affecting Outbound Voice, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2020, 07:50 PM UTC
Resolved
Jun 15, 2020, 11:27 PM UTC
Duration
3h 36m
Detected by Pingoru
Jun 15, 2020, 07:50 PM UTC

Affected components

Outbound Voice

Update timeline

  1. investigating Jun 15, 2020, 07:50 PM UTC

    We are currently experiencing wireless call completion issues as reported by T-Mobile, Verizon, Sprint, and AT&T. We're monitoring the carriers and more details will be provided as we understand a resolution timeline. Stay tuned. Send a ticket to [email protected] and monitor service status via: http://status.thinq.com

  2. resolved Jun 15, 2020, 11:27 PM UTC

    Mobile carriers are reporting increasing stability across their networks. Thank you.