Commio incident

SMS/MMS Incident

Minor Resolved View vendor source →

Commio experienced a minor incident on July 30, 2020 affecting Text Messaging (SMS/MMS), lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2020, 08:21 PM UTC
Resolved
Jul 30, 2020, 09:14 PM UTC
Duration
52m
Detected by Pingoru
Jul 30, 2020, 08:21 PM UTC

Affected components

Text Messaging (SMS/MMS)

Update timeline

  1. investigating Jul 30, 2020, 08:21 PM UTC

    We are currently experiencing intermittent delays affecting text messaging (SMS/MMS) delivery. We're hard at work on the issue, with backlogs clearing. Stay tuned. Send a ticket to [email protected] and monitor service status via: http://status.thinq.com

  2. resolved Jul 30, 2020, 09:14 PM UTC

    Our SMS/MMS backlog has cleared, and we're monitoring any potential impacts. Send a ticket to [email protected] and monitor service status via: http://status.thinq.com