Commio experienced a minor incident on August 30, 2020 affecting Outbound Voice, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Aug 30, 2020, 12:51 PM UTC
We have been monitoring outbound call issues, including slow network response times and short duration outages, across the CenturyLink network. We're monitoring this network and more details will be provided as we understand a resolution timeline. Stay tuned. Send a ticket to [email protected] and monitor service status via: http://status.thinq.com
- resolved Aug 30, 2020, 01:00 PM UTC
We're seeing improved network performance across CenturyLink, Embarq, Qwest, Savvis, and Level3. We're also seeing improved connectivity with Twilio. Our engineers will continue to monitor the situation and provide updates as needed. In the meantime, please send a ticket to [email protected] and monitor service status via: http://status.thinq.com