Commio experienced a minor incident on October 7, 2020, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Oct 07, 2020, 07:13 PM UTC
We're actively monitoring outbound (lcr.thinq.com) portal performance issues at this time. You may experience slowness in using the portal while we monitor and resolve the issue. We appreciate your business, and our engineers are hard at work on the issue. More details will be provided as we research the issue and understand a resolution timeline. Stay tuned. Send a ticket to [email protected] and monitor service status via: http://status.thinq.com
- resolved Oct 07, 2020, 07:28 PM UTC
The lcr.thinq.com portal is back to normal and we're continuing to monitor for any additional issues. Thank you for your business. As always, send a ticket to [email protected] and monitor service status via: http://status.thinq.com