Commio experienced a major incident on November 6, 2020 affecting Support Website (support.thinq.com), lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Support Website (support.thinq.com)
Update timeline
- monitoring Nov 06, 2020, 02:17 PM UTC
We are currently experiencing an issue with our support website at support.thinq.com. We're hard at work on the issue and more details will be provided as we research the issue and get a resolution timeline. Stay tuned. Send a ticket to [email protected] and monitor service status via: http://status.thinq.com
- resolved Nov 06, 2020, 06:21 PM UTC
The support website is now available to all customers as of 11:10am EST. We appreciate your patience. If you encounter any issues, please send a ticket to [email protected] and monitor service status via: http://status.thinq.com