Commio experienced a minor incident on March 18, 2021 affecting E911, lasting 5h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Mar 18, 2021, 06:21 PM UTC
Our e911 provider is currently experiencing an issue with e911 site provisioning. We are working with our provider at this time. More details will be provided as we research the issue and understand a resolution timeline. Stay tuned. Send a ticket to [email protected] and monitor service status via: http://status.thinq.com
- resolved Mar 18, 2021, 11:47 PM UTC
Our e911 provider has resolved the intermittent service issue that was affecting E911 site creation. We have tested and have verified stability. We’re truly sorry for the impact this has had on your business, and any stress and frustration it has caused you personally. We hope that our transparency shows our commitment to you and all of our partners. Thank you.