Commio experienced a minor incident on May 10, 2021 affecting Inbound Voice, lasting 4h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 10, 2021, 04:57 PM UTC
We are currently experiencing an intermittent service issue that is affecting a small number of Inteliquent phone numbers. Our vendor is hard at work on the issue. More details will be provided as we research the issue and understand a resolution timeline. Stay tuned. Send a ticket to [email protected] and monitor service status via: http://status.thinq.com
- monitoring May 10, 2021, 05:29 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 10, 2021, 06:26 PM UTC
We are continuing to see a small number of Inteliquent phone numbers (DIDs) experiencing service issues. We're continuing to monitor the issue and working with our vendor partner on a resolution.
- resolved May 10, 2021, 09:01 PM UTC
This incident has been resolved. Thank you for your business. If you experience any issues, send a ticket to [email protected] and monitor service status via: http://status.thinq.com