Commio experienced a minor incident on November 9, 2022 affecting Commio Portal and Inbound Voice, lasting 5h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 09, 2022, 04:53 PM UTC
We are currently experiencing a service issue that is affecting thinq.io. We're hard at work on the issue. More details will be provided as we research the issue and understand a resolution timeline. Stay tuned. Send a ticket to [email protected] and monitor service status via: http://status.thinq.com
- identified Nov 09, 2022, 05:45 PM UTC
Our engineers have corrected the issue and users are now able to log into thinq.io once more. However our engineers are still investigating some degraded performance issues. More details will be provided as we further research the issue and understand a resolution timeline. Stay tuned. Send a ticket to [email protected] and monitor service status via: http://status.thinq.com
- resolved Nov 09, 2022, 09:58 PM UTC
Our engineers have resolved the issue that was impacting the thinq.io portal and all functionality has been restored. If you encounter any other issues, please reach out to our support team via [email protected].