Commio experienced a minor incident on November 22, 2022 affecting Commio Portal, lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 22, 2022, 06:13 PM UTC
We are currently experiencing a service issue that is affecting thinq.io causing some customers to be unable to login or access specific sections. We're hard at work on the issue. More details will be provided as we research the issue and understand a resolution timeline. Stay tuned. Send a ticket to [email protected] and monitor service status via: http://status.thinq.com
- monitoring Nov 22, 2022, 06:15 PM UTC
A fix has been implemented and we're monitoring the results. You may experience periodic issues logging in or using sections of the io platform. We'll continue to post updates until stability is restored. Thank you for your understanding as we work through the issue.
- resolved Nov 22, 2022, 08:44 PM UTC
The io platform is now accessible and working normally.