Commio incident

Outbound Voice and Commio.io Portal

Minor Resolved View vendor source →

Commio experienced a minor incident on February 27, 2024 affecting Commio Portal and Outbound Voice, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2024, 07:46 PM UTC
Resolved
Feb 27, 2024, 09:10 PM UTC
Duration
1h 23m
Detected by Pingoru
Feb 27, 2024, 07:46 PM UTC

Affected components

Commio PortalOutbound Voice

Update timeline

  1. identified Feb 27, 2024, 07:46 PM UTC

    We are currently experiencing a service issue that is affecting outbound voice and access to the commio.io portal. We're hard at work on the issue. More details will be provided as we research the issue and understand a resolution timeline. Stay tuned. Send a ticket to [email protected] and monitor service status via: http://status.commio.com

  2. monitoring Feb 27, 2024, 08:44 PM UTC

    Outbound LCR is now restored to service. The commio.io portal is still experiencing issues, more to come.

  3. monitoring Feb 27, 2024, 08:45 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 27, 2024, 09:10 PM UTC

    The commio.io portal has been restored to full service.