Commio experienced a minor incident on April 30, 2025 affecting Inbound Voice and Outbound Voice, lasting 3h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 30, 2025, 03:33 PM UTC
We are currently experiencing a service issue that is affecting outbound voice as well as our back up origination endpoint. We're hard at work on the issue. More details will be provided as we research the issue and understand a resolution timeline. Stay tuned. Send a ticket to [email protected] and monitor service status via: http://status.commio.com
- monitoring Apr 30, 2025, 04:44 PM UTC
Our engineers have resolved the service issue that was affecting outbound voice and our back up origination endpoint. We are currently monitoring our network in order to verified stability. If you encounter any other issues, please reach out to our support team via [email protected].
- resolved Apr 30, 2025, 06:34 PM UTC
Our engineers have resolved the service issue that was affecting outbound voice and our back up origination endpoint. We have been monitoring our network and have verified stability. We’re truly sorry for the impact this has had on your business. We hope that our transparency shows our commitment to you and all of our partners. If you encounter any other issues, reach out to our support team via [email protected].