CoinTracker incident

Unable to update exchange account

Resolved after 15 hours 18 minutes, affecting Website, on September 8, 2026.

investigating Sep 08, 2026, 10:41 PM UTC

We're currently experiencing an issue with updating exchange accounts. Users may see a notification stating that the wallet has already been added when updating. This is being looked into, and we'll post updates once we have more information.

Started
Sep 08, 2026, 10:41 PM UTC
Resolved
Sep 09, 2026, 01:59 PM UTC
Duration
15h 18m
Detected by Pingoru
Sep 08, 2026, 10:41 PM UTC

Affected components

Website

Update timeline

  1. investigating Sep 08, 2026, 10:41 PM UTC

    We're currently experiencing an issue with updating exchange accounts. Users may see a notification stating that the wallet has already been added when updating. This is being looked into, and we'll post updates once we have more information.

  2. resolved Sep 09, 2026, 01:59 PM UTC

    This incident has been resolved.

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