Cohere experienced a minor incident on July 23, 2026 affecting Playground, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2026, 10:56 PM UTC
Status: Investigating 🔎 We are currently investigating an issue affecting the Cohere Dashboard (dashboard.cohere.com "dashboard.cohere.com": http://dashboard.cohere.com). Users may experience a continuous refresh loop on the login page, preventing successful authentication. Affected components Playground (Partial outage)
- identified Jul 23, 2026, 11:27 PM UTC
Status: Identified 🛠️ Update: We have identified the cause of login issues affecting the Cohere Dashboard, preventing successful logins. A fix is being implemented now and we expect Dashboard login to be restored shortly. Note: API access, model inference, and all other Cohere services are unaffected and operating normally. Affected components Playground (Partial outage)
- monitoring Jul 23, 2026, 11:36 PM UTC
Status: Monitoring 👀 The issue affecting Dashboard login has been resolved ✅. We're monitoring to confirm stability. All Cohere services are operating normally. Affected components Playground (Partial outage)
- resolved Jul 23, 2026, 11:46 PM UTC
Status: Resolved 🎉 The issue affecting Dashboard login has been resolved. All Cohere services are operating normally. Thank you for your patience while we worked through this. Affected components Playground (Operational)