Cohere experienced a minor incident on September 1, 2026 affecting embeddings and embed-v4.0 and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2026, 03:41 PM UTC
Status: Investigating 🔎 We are currently investigating this live incident. Affected components rerank-english-v3.0 (Degraded performance) embed-v4.0 (Degraded performance) command-a-reasoning-08-2025 (Degraded performance) rerank-v4.0-fast (Degraded performance)
- identified Sep 01, 2026, 04:21 PM UTC
Status: Identified 🛠️ We have identified the root cause as an ongoing Google Cloud Platform (GCP) outage. Our team is actively monitoring the situation while we wait for GCP to resolve the underlying issue. (reference "reference": https://status.cloud.google.com/incidents/J5ia5t9p3g9Q5Wi7r8Ev) Affected components embeddings (Degraded performance) rerank-english-v3.0 (Degraded performance) embed-v4.0 (Degraded performance) command-a-reasoning-08-2025 (Degraded performance) rerank-v4.0-fast (Degraded performance) All Endpoints (Degraded performance)
- monitoring Sep 01, 2026, 07:47 PM UTC
Status: Monitoring 👀 We are monitoring to make sure the incident has been fully resolved. Affected components All Endpoints (Operational) embeddings (Operational) rerank-english-v3.0 (Operational) embed-v4.0 (Operational) command-a-reasoning-08-2025 (Operational) rerank-v4.0-fast (Operational)
- resolved Sep 01, 2026, 08:03 PM UTC
Status: Resolved 🎉 The issue has been resolved and we are back to normal. Affected components embeddings (Operational) rerank-english-v3.0 (Operational) embed-v4.0 (Operational) command-a-reasoning-08-2025 (Operational) rerank-v4.0-fast (Operational) All Endpoints (Operational)