Scheduled DB Maintenance: Model authentication and API access momentarily affected

Update timeline

1. identified Apr 11, 2026, 03:31 PM UTC

   Status: Identified There is a scheduled DB maintenance in progress. All the API authentication when accessing models are affected momentarily. The auth and API services is coming back online and should be fully up very soon. Affected components command-r7b (Degraded performance) rerank-v4.0-fast (Degraded performance) embed-multilingual-light-v3.0 (Degraded performance) rerank-multilingual-v2.0 (Degraded performance) rerank-english-v3.0 (Degraded performance) rerank-v3.5 (Degraded performance) rerank-v4.0-pro (Degraded performance) rerank-english-v2.0 (Degraded performance) command-r-082024 (Degraded performance) command-r-plus-082024 (Degraded performance) command-a-03-2025 (Degraded performance) command-a-vision-07-2025 (Degraded performance) command-a-reasoning-08-2025 (Degraded performance) embed-english-light-v3.0 (Degraded performance) embed-v4.0 (Degraded performance) embed-multilingual-v3.0 (Degraded performance) embed-english-v3.0 (Degraded performance) rerank-multilingual-v3.0 (Degraded performance)

2. resolved Apr 11, 2026, 03:39 PM UTC

   Status: Resolved 🎉 The issue has been resolved and we are back to normal. Affected components embed-english-light-v3.0 (Operational) rerank-multilingual-v2.0 (Operational) rerank-english-v2.0 (Operational) rerank-multilingual-v3.0 (Operational) rerank-english-v3.0 (Operational) rerank-v3.5 (Operational) embed-english-v3.0 (Operational) command-r7b (Operational) command-a-03-2025 (Operational) embed-v4.0 (Operational) command-a-vision-07-2025 (Operational) command-a-reasoning-08-2025 (Operational) rerank-v4.0-fast (Operational) rerank-v4.0-pro (Operational) embed-multilingual-light-v3.0 (Operational) embed-multilingual-v3.0 (Operational) command-r-082024 (Operational) command-r-plus-082024 (Operational)