Cohere incident

Scheduled DB Maintenance: Model authentication and API access momentarily affected

Cohere experienced a minor incident on April 11, 2026 affecting embed-v4.0 and command-a-reasoning-08-2025 and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started: Apr 11, 2026, 03:39 PM UTC
Resolved: Apr 11, 2026, 03:39 PM UTC
Duration: —
Detected by Pingoru: Apr 11, 2026, 03:39 PM UTC

Affected components

embed-v4.0command-a-reasoning-08-2025command-a-03-2025embed-multilingual-light-v3.0embed-english-v3.0embed-english-light-v3.0rerank-english-v3.0command-r-082024command-a-vision-07-2025command-r7b

Update timeline

identified Apr 11, 2026, 03:31 PM UTC

Status: Identified There is a scheduled DB maintenance in progress. All the API authentication when accessing models are affected momentarily. The auth and API services is coming back online and should be fully up very soon. Affected components command-r7b (Degraded performance) rerank-v4.0-fast (Degraded performance) embed-multilingual-light-v3.0 (Degraded performance) rerank-multilingual-v2.0 (Degraded performance) rerank-english-v3.0 (Degraded performance) rerank-v3.5 (Degraded performance) rerank-v4.0-pro (Degraded performance) rerank-english-v2.0 (Degraded performance) command-r-082024 (Degraded performance) command-r-plus-082024 (Degraded performance) command-a-03-2025 (Degraded performance) command-a-vision-07-2025 (Degraded performance) command-a-reasoning-08-2025 (Degraded performance) embed-english-light-v3.0 (Degraded performance) embed-v4.0 (Degraded performance) embed-multilingual-v3.0 (Degraded performance) embed-english-v3.0 (Degraded performance) rerank-multilingual-v3.0 (Degraded performance)
resolved Apr 11, 2026, 03:39 PM UTC

Status: Resolved 🎉 The issue has been resolved and we are back to normal. Affected components embed-english-light-v3.0 (Operational) rerank-multilingual-v2.0 (Operational) rerank-english-v2.0 (Operational) rerank-multilingual-v3.0 (Operational) rerank-english-v3.0 (Operational) rerank-v3.5 (Operational) embed-english-v3.0 (Operational) command-r7b (Operational) command-a-03-2025 (Operational) embed-v4.0 (Operational) command-a-vision-07-2025 (Operational) command-a-reasoning-08-2025 (Operational) rerank-v4.0-fast (Operational) rerank-v4.0-pro (Operational) embed-multilingual-light-v3.0 (Operational) embed-multilingual-v3.0 (Operational) command-r-082024 (Operational) command-r-plus-082024 (Operational)