Codex Health incident

Patient Assistant Outage

Major Resolved View vendor source →

Codex Health experienced a major incident on January 21, 2026 affecting APIs and Patient Assistant, lasting 5h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2026, 09:24 PM UTC
Resolved
Jan 22, 2026, 02:26 AM UTC
Duration
5h 1m
Detected by Pingoru
Jan 21, 2026, 09:24 PM UTC

Affected components

APIsPatient Assistant

Update timeline

  1. investigating Jan 21, 2026, 09:24 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 21, 2026, 09:26 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 22, 2026, 02:26 AM UTC

    This incident has been resolved.