Codex Health had 5 outages in the last 2 years totaling 13h 57m of downtime — averaging 0.2 incidents per month.
There were 5 Codex Health outages since October 21, 2024 totaling 13h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.
Google Meet is currently only available on mobile phones' native application. This does not affect any other features of Codex's platform but it does limit in-person meetings with patients. Please use your mobile phone to join Google Meet.
Google Meet is only available on mobile phones' native application.
Google Meet is only available on mobile phones' native application.
The issue with Google Meet began at 10:25 PDT on 2025-09-08 and has been resolved for all affected users as of 2025-09-08 11:18 PDT
Twilio is currently experiencing an issue that is impacting our patient chat: https://status.twilio.com/?_gl=1*16vw571*_ga*MTg1NTk0MjczNy4xNzI5MTk1MTQz*_ga_RRP8K4M4F3*MTc0NDkyMDUzNi4xOS4xLjE3NDQ5MjA1NTEuMC4wLjA
This incident has been resolved.
We are currently investigating an issue with the Appointments Widget displaying in Foresight. This does not impact Allie, Acuity, or anything else related the actual appointments management.
The Appointment Widget is back up and we are continuing to monitor the situation.
This has been resolved. We'll continue to monitor the acuity Scheduling Widget.
The patient count for the Selectors in Foresight and the Tenant Management App was not returning the correct numbers. The actual patients displayed in the Cohort View list was always correct; but the selector number may not accurately reflect the number of patients. This issue is now resolved.