Resolved after 18 hours 37 minutes, affecting API and Scheduler, on September 4, 2025.
This incident is resolved and no longer affecting our users and operations. Please reach out to Coalesce Support if you continue to be impacted.
Affected components
Update timeline
- investigating Sep 04, 2025, 10:22 PM UTC
We are aware of intermittent issues and are investigating. We will provide updates as we progress in our investigation.
- investigating Sep 04, 2025, 10:22 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 04, 2025, 11:03 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 04, 2025, 11:50 PM UTC
All systems continue to be operating normally. We are currently working on identifying the root cause of the issue and will update this incident when determined.
- monitoring Sep 05, 2025, 03:42 PM UTC
We are continuing to monitor this incident and will provide updates throughout the day.
- resolved Sep 05, 2025, 04:59 PM UTC
This incident is resolved and no longer affecting our users and operations. Please reach out to Coalesce Support if you continue to be impacted.
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