Coalesce incident
Transform North America: Performance Degradation
Coalesce experienced a minor incident on July 29, 2026 affecting API and Scheduler and 1 more component, lasting 6h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 29, 2026, 04:57 PM UTC
We have identified the likely cause of a performance issue with Transform that is effecting overall operations. We will be pushing out a change here shortly to address this and will update this incident when complete.
- monitoring Jul 29, 2026, 07:53 PM UTC
We have pushed out the change that should resolve this issue. Will monitor and close this out with more details when complete.
- resolved Jul 29, 2026, 11:05 PM UTC
We increased resources to our database cluster to better handle customer workloads. This change was rolled out today at approximately 12:15PM Pacific and all operations have returned to normal. We are adding additional monitoring & alerting to improve our response times if this situation occurs in the future.