CMiC experienced a minor incident on September 1, 2026 affecting System and System and 1 more component, lasting 17h 57m. The incident has been resolved; the full update timeline is below.
Affected components
SystemSystemEnterpriseEnterpriseFieldFieldReportsReportsBusiness IntelligenceBusiness Intelligence
Update timeline
- identified Sep 01, 2026, 06:56 PM UTC
We are currently investigating an issue where users with sessions that have been idle for an extended period may experience a timeout when resuming activity. If impacted, users should first try opening CMiC in a new browser tab. If the issue persists, please close the browser and start a new browser session before logging back into the application. The issue has been identified, and a fix is scheduled to be deployed tonight.
- monitoring Sep 02, 2026, 05:46 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 02, 2026, 12:53 PM UTC
This incident has been resolved.