CM.com incident

Online Payments - Payments Portal unavailable

Critical Resolved View vendor source →

CM.com experienced a critical incident on October 10, 2026 affecting Payments Portal, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2026, 09:09 AM UTC
Resolved
Oct 10, 2026, 11:29 AM UTC
Duration
2h 19m
Detected by Pingoru
Oct 10, 2026, 09:09 AM UTC

Affected components

Payments Portal

Update timeline

  1. investigating Oct 10, 2026, 09:09 AM UTC

    We are currently investigating an issue where the payments portal seems to be unavailable.

  2. monitoring Oct 10, 2026, 09:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 10, 2026, 11:29 AM UTC

    This incident has been resolved.