CM.com incident
In Person Payments Gateway - External Processor (CCV)
CM.com experienced a minor incident on October 5, 2026 affecting Payments Processor connections: CCV, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Payments Processor connections: CCV
Update timeline
- investigating Oct 05, 2026, 08:03 AM UTC
We are investigating an issue with Mastercard transactions on CCV. Some Mastercard payments may be declined or fail to complete. The cause is an issuer issue on the CCV and Mastercard side. The CM.com platform is not affected.
- resolved Oct 05, 2026, 08:21 AM UTC
The issue has been resolved. We see normal transaction authorizations.