CM.com experienced a notice incident on July 2, 2026 affecting Email Campaigns, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Email Campaigns
Update timeline
- resolved Jul 02, 2026, 08:34 AM UTC
On July 1st, 2026 between 10:00 AM and 23:59 CEST, and continuing into July 2nd, 2026 between 00:01 and 10:00 AM CEST, a total of approximately 40,000 emails were not delivered due to an incident affecting our email sending infrastructure, impacting some accounts. Timeline: • July 1st, 10:00 AM – 23:59 CEST: ~33,000 emails affected • July 2nd, 00:01 – 10:00 AM CEST: ~7,000 emails affected Unfortunately, the affected emails were not recoverable and will not be delivered. We sincerely apologize for the impact this has caused.