CM.com incident

Customer Data Platform - Workflows cannot be opened

Minor Resolved View vendor source →

CM.com experienced a minor incident on September 30, 2026 affecting Customer Data Platform, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 06:40 AM UTC
Resolved
Sep 30, 2026, 08:59 AM UTC
Duration
2h 19m
Detected by Pingoru
Sep 30, 2026, 06:40 AM UTC

Affected components

Customer Data Platform

Update timeline

  1. investigating Sep 30, 2026, 06:40 AM UTC

    We are investigating an issue where workflows cannot be opened in the Customer Data Platform.

  2. monitoring Sep 30, 2026, 07:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 30, 2026, 08:59 AM UTC

    This incident has been resolved.