CM.com incident

Ticketing - Scanning incidents - Museum & Parks

Minor Resolved View vendor source →

CM.com experienced a minor incident on July 1, 2026 affecting Electronic Cash Register and Global Ticket / Ticketing Museum & Parks and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 12:41 PM UTC
Resolved
Jul 01, 2026, 12:53 PM UTC
Duration
11m
Detected by Pingoru
Jul 01, 2026, 12:41 PM UTC

Affected components

Electronic Cash RegisterGlobal Ticket / Ticketing Museum & ParksScan app

Update timeline

  1. investigating Jul 01, 2026, 12:41 PM UTC

    Customers might experience trouble scanning or selling the Museumkaart, Rotterdampas, VIP kaart, e.o. This issue is caused 3th party verdor Intersolve. More information via: https://www.status.intersolve.com/

  2. resolved Jul 01, 2026, 12:53 PM UTC

    This incident has been resolved.