CM.com incident

HALO - degraded performance

Minor Resolved View vendor source →

CM.com experienced a minor incident on May 29, 2026 affecting HALO Voice and Inference, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 12:01 PM UTC
Resolved
May 29, 2026, 01:40 PM UTC
Duration
1h 38m
Detected by Pingoru
May 29, 2026, 12:01 PM UTC

Affected components

HALO VoiceInference

Update timeline

  1. investigating May 29, 2026, 12:01 PM UTC

    We are currently investigating degraded performance affecting HALO. Since approximately 11:30, response times have increased significantly, resulting in reduced service availability. Our team is actively investigating the root cause. Further updates will follow.

  2. monitoring May 29, 2026, 12:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 29, 2026, 01:40 PM UTC

    This incident has been resolved.