CM.com incident

Outage - CM.com Platform not fully accessible

Critical Resolved View vendor source →

CM.com experienced a critical incident on May 28, 2026 affecting Seated Ticketing and Ticketing NXTGN and 1 more component, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 09:41 AM UTC
Resolved
May 28, 2026, 11:24 AM UTC
Duration
1h 43m
Detected by Pingoru
May 28, 2026, 09:41 AM UTC

Affected components

Seated TicketingTicketing NXTGNCMSGlobal Ticket / Ticketing Museum & ParksMessaging Apps

Update timeline

  1. investigating May 28, 2026, 09:41 AM UTC

    We are currently investigating this issue.

  2. investigating May 28, 2026, 09:45 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 28, 2026, 09:47 AM UTC

    We are continuing to investigate this issue.

  4. investigating May 28, 2026, 09:48 AM UTC

    We are continuing to investigate this issue.

  5. identified May 28, 2026, 10:02 AM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring May 28, 2026, 10:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved May 28, 2026, 11:24 AM UTC

    This incident has been resolved.