CM.com incident

Operator Service Interruption - FR - SFR - 20810

Minor Resolved View vendor source →

CM.com experienced a minor incident on January 13, 2026 affecting Mobile network operators: France, lasting 4h 53m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2026, 12:39 AM UTC
Resolved
Jan 13, 2026, 05:32 AM UTC
Duration
4h 53m
Detected by Pingoru
Jan 13, 2026, 12:39 AM UTC

Affected components

Mobile network operators: France

Update timeline

  1. investigating Jan 13, 2026, 12:39 AM UTC

    FR - SFR - 20810 is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue. Traffic is being queued on our end until the issue is resolved.

  2. resolved Jan 13, 2026, 05:32 AM UTC

    This incident has been resolved.